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Effective Date: 30-Aug-2025
24-48 Hour Delivery | Discreet Packaging
At Gulf Test Care, we understand that timely delivery is crucial for our customers. We've developed an efficient shipping process to ensure your orders reach you as quickly as possible while maintaining the highest standards of care and discretion.
Once your order is placed, our team immediately begins processing and preparing it for dispatch from our warehouse. Our dedicated staff verifies each item for accuracy and quality before packaging.
To ensure reliability and timely delivery, we operate with our own dedicated logistics team, Gulf Test Care, who handle your order with care from start to finish. This allows us to maintain control over the entire delivery process and ensure consistent service quality.
As soon as your package is on its way, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment and follow its journey right to your doorstep.
We pride ourselves on our rapid delivery times, with most orders reaching customers within 24 to 48 hours of placement.
Our dedicated logistics team ensures quick and hassle-free shipping, with continuous monitoring of your package throughout its journey.
We understand that when you place an order, you're eager to receive your products. Our delivery timeframes are designed to set realistic expectations while demonstrating our commitment to speedy service.
Our shipping fees are structured to be transparent and competitive. We've designed our pricing to cover our operational costs while providing excellent value to our customers.
| Destination | Cost (AED) | Delivery Timeframe | Free Shipping Threshold |
|---|---|---|---|
| All Emirates | 30 | 24-48 hours | Not applicable |
| Europe | 120+ | 5-7 business days | Not applicable |
| Other International | 150+ | 7-14 business days | Not applicable |
Understanding our order processing workflow can help you know what to expect after placing an order. We've streamlined our process to ensure efficiency and accuracy at every step.
We believe in keeping you informed every step of the way. Our comprehensive tracking system provides real-time updates on your package's journey from our warehouse to your doorstep.
You'll receive notifications at each important milestone:
You'll receive direct courier contact details for specific delivery coordination, allowing you to communicate special instructions or coordinate specific delivery times.
Our tracking system provides real-time updates on your package's location, giving you peace of mind and allowing you to plan for your delivery.
We understand that privacy is important to our customers. All Gulf Test Care orders are packaged with discretion and care to protect both your products and your privacy.
We're proud to offer international shipping to customers around the world. While we strive to make the process as smooth as possible, international shipments involve additional considerations.
While we strive for perfect delivery every time, we understand that occasionally issues may arise. Here's how we handle the most common delivery problems:
Report within 72 hours of delivery:
We take damaged items seriously and ensure quick resolution to maintain your trust. Our quality team will investigate the cause to prevent future occurrences.
If your package has not arrived within the expected delivery window (24–48 hours):
We will coordinate with our logistics partners and keep you updated until the issue is fully resolved. If the package is confirmed lost, we will reship your order at no additional cost.
If you receive wrong or missing items:
We apologize for any errors and will make every effort to correct them quickly and efficiently.
If your delivery is taking longer than expected:
While most delays are due to factors beyond our control, we will keep you informed and work to resolve the situation as quickly as possible.
Our shipping and delivery operations may be affected during public holidays and special occasions. Please note the following holiday schedule when planning your orders:
| Holiday Period | Shipping Impact | Additional Information |
|---|---|---|
| Eid Holidays | Delays of 1-2 days possible | Normal operations resume after official holidays |
| National Day (December 2) | No deliveries on official holiday | Orders placed during holiday processed next business day |
| Ramadan | Modified delivery hours | Evening deliveries may be extended |
| New Year's Eve/Day | Possible delays | Normal schedule resumes January 2 |
| Extreme Weather Events | Delivery delays possible | Safety of our delivery team is priority |
Our customer support team is here to help with any shipping-related questions or concerns. We're committed to providing timely and helpful assistance.
General Inquiries: support@gulftestcare.com
Shipping Issues: help@gulftestcare.com
Shipping Issues: gulftestcare@gmail.com
Response Time: Within 24 hours
Phone: +971 50 441 6357
Hours: 9 AM - 6 PM GST
Days: Sunday - Friday
F-66 Parwana Road Jagat Puri Krishna Nagar, P21 A block, New Delhi, DL, 110051, IN
Our support team is ready to assist with any shipping questions or concerns